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Daily Elements purchases come with free Standard Shipping, which is 4-7 Business Days. Expedited shipping, which is 2-3 Business Days, is only available upon request. Unfortunately, we don’t ship outside of the United States (yet)!
We have a 30-day money-back guarantee on Daily Elements. You have 30 days after receiving your item to request a return. To start a return, you can contact us at email@example.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
How long will it take to receive my package?
Most packages arrive within a week. We do not offer expedited shipping, but if this is something you are looking for please email us at email@example.com and we’ll accommodate where possible. All orders are shipped from Illinois.
How do I change my shipping address?
You can change your shipping address at any time prior to a package being shipped by following the steps below:
1. Login to your Daily Elements account
2. Click “Subscriptions” on the left menu
3. Click “Edit Address” in the “Shipping Address” section
4. Enter your new shipping address
5. Click “Confirm” to have your next order shipped here
Note: Changes to a shipping address will remain saved to your account and all future orders will be sent there until otherwise changed.
Can I return your product if I don’t like it?
We have a 30-day money-back guarantee on Daily Elements. If you are unhappy with your purchase for some reason, you have 30 days after receiving your item to request a full refund. More info here.
Do you ship to Canada?
Yes. Shipping to Canada is $9.
Can I cancel my subscription at any time?
Yes. After setting up an account, you can cancel your subscription at any time by logging into your account. You can also contact our team by chat or email.
Can I skip a month?
Yes. Once you set up your customer account, you can manage your subscription and skip shipments. Set up your account here.